Technology Services RM1058

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Crown Commercial Service Technology Services - RM1058

This agreement has been developed in collaboration with the Government Digital Service (GDS). It is an enabler for our customers to take significant steps towards the “Digital by Default” agenda. Its primary purpose is to provide technology services to central government, local authorities and NHS trusts.

Lot 1 – Help / service desk:

Lot 2 – Desktop support:

Lot 3  – Network management:

Lot 4 – Network and content security

Lot 5 – Infrastructure and platform, maintenance and support:

Lot 6 – Audit services and asset management

Lot 7  – IT infrastructure transition services and delivery

Lot 8 – Service integration / service integrator

Lot 9 – Disaster recovery / business continuity

Lot 10 – Back up and data services:

Lot 11 – Asset disposal


  • Reduced timescales and costs for the procurement of services
  • Ease of use – The agreement is easy to use, with expert commercial advice available from us
  • Alternative solutions to longer term contracts and helps to ensure services and solutions are scalable for future service models, responding to business demand, enabling you to take advantage of the benefits of new and changing technologies
  • A multi-vendor supply base environment taking advantage of the benefits available in the wider market and supporting the UK growth agenda through opening market opportunities to specialist small businesses
  • Legality – The agreement is fully compliant with EU procurement regulations, EU procurement rules introduced in 2006 specifically recognise framework agreements as a legitimate route to market. This reduces procurement risk for you and reduces bureaucracy in the procurement process
  • Assured supplier standards – Providers appointed are ‘prequalified’ as to their general suitability. This means when buying services you are DfT Id templatesassured that they can meet their specified requirements
  • Pre-defined terms and conditions – Terms and conditions of contract have been established and all suppliers have signed and accepted this agreement and terms and conditions of call-off. You are able to propose your own special terms provided there is no material amendment to the agreement terms
  • Collaboration – suppliers are able to collaborate to provide a cross organisational services by way of the collaboration agreement