Support Services for EMC Symmetrix VMAX 10K

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Support Services for EMC Symmetrix VMAX 10K

MCSA can extend the life and increase the ROI of your Symmetrix VMAX 10K systems by offering a tailored service contract to meet your needs and a saving of up to 40% when compared to an equivalent manufacturer service. We can access our L3 support team, who utilise proprietary software carry out:


  • Monitoring, configuration, diagnostics, troubleshooting and testing for the EMC Symmetrix series
  • Monitor and dial home in case of array component failures
  • Enables L3 technical support engineers to hot swap parts
  • Error notification and interpretation
  • Proactive monitoring and management


At MCSA we have been maintaining business critical IT for over 35 years – We understand the importance of these systems to your organisation. We offer flexible SLA’s to suit your business needs and only use our own team of trusted and highly qualified engineers for a superior experience to keep your business running.

Max Drives Usable Capacity Protocols Ports per Array CPU Per Array
1560 1.5PB FC, iSCSI and FCoE 64 8 six-core 2.8GHz Intel Xeon Processors