Support Services for EMC Data Domain DD580

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Support Services for EMC Data Domain DD580

MCSA can extend the life and increase the ROI of your Data Domain DD580 systems by offering a tailored service contract to meet your needs and a saving of up to 40% when compared to an equivalent manufacturer service. We can access our L3 support team, who utilise proprietary software carry out:


  • Monitoring, configuration, diagnostics, troubleshooting and testing for the EMC Data Domain series
  • Monitor and dial home in case of array component failures
  • Enables L3 technical support engineers to hot swap parts
  • Error notification and interpretation
  • Proactive monitoring and management


At MCSA we have been maintaining business critical IT for over 35 years – We understand the importance of these systems to your organisation. We offer flexible SLA’s to suit your business needs and only use our own team of trusted and highly qualified engineers for a superior experience to keep your business running.

EOL Date EOPS Date EOSL Date
31-Jul-09 31-Dec-13 31-Dec-13