Public Sector IT Services & Support

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IT design, installation and Maintenance for the Public Sector

Services in the Public Sector

MCSA work alongside public sector organisations, helping them achieve their objectives for IT and supporting the hardware infrastructure which underpin critical operations.

We design, install and maintain solutions architecture across the UK.

With an extensive level of understanding towards the needs of public sector organisations, MCSA are well placed to deliver the services and solutions required, holding positions on various public sector frameworks which alleviate the administrative complexity for customers.  These frameworks remove the risk and intricacy of procuring IT services and products through the selection of preferred partners, setting operating processes to ensure competitive prices and best value.

Our customers value the work we do, which is demonstrated by what they say in the following case studies:



UK SBS provides IT infrastructure for 17,000 users, across 18 public sector organisations. UK SBS wanted to optimise the management of its existing supply chain by sourcing a supplier that offers a wide mix of IT support services. MCSA provide hardware break/fix and a range of managed services for UK SBS’ entire IT infrastructure.  MCSA has delivered cost savings in excess of £500,000 per annum across the entire contract for the IT support and services provided.

Public Sector IT Case Study - UK SBS


Avon and Wiltshire Mental Health Partnership Trust

A review of AWP’s IT infrastructure showed the system was unable to cope with the next stage of a digital transformation programme. AWP chose Huawei to provide two new Data Centres; the project involved assisting AWP in building an end-to-end private cloud Data Centre. Mark Osbourne, CIO of AWP – “The project was implemented far sooner than we previously anticipated, delivering considerable savings on the projections made at the start of our strategy planning and budgeting process”

Public Sector IT Case Study - Avon & Wiltshire Mental Health Partnership Trust

Mid Essex Hospital Services NHS Trust

The ME NHS Trust employs nearly 4,000 staff to provide local elective and emergency services to 380,000 people. The Trust needed to optimise how it delivered all services and applications, across its two data centres, by refreshing its IT Infrastructure. MCSA designed and implemented a high performance, scalable, manageable, available and resilient architecture.

NHS Case Study - Mid-Essex-Hospital-NHS-Trust

NHS Scotland

NHS Health Scotland is the special Health Board in Scotland with national responsibilities to reduce health inequalities and improve health.
NHS Health Scotland wanted a managed services provider that could deliver the majority of its needs ‘as a fully integrated service’ A spokesperson at NHS Health Scotland commented, ‘it was clear that MCSA could best deliver against our requirements at the lowest, best value price and within our budget expectations.’

Case Study - NHS Scotland

Dorset Healthcare NHS Foundation

Dorset HealthCare NHS Foundation Trust (DHFT) are a Specialist Trust providing Services for over 700,000 people in Eastern Dorset and a number of services across the whole of Dorset. The IT team had to find space and power to house two full cabinets of equipment. The team had to design a tight implementation plan with little tolerance for downtime, given a need to test and introduce the virtual infrastructure

NHS Case Study - Dorest Healthcare

Leeds Partnership NHS Foundation Trust

LPFT operates from over 60 sites and provides help to over 2,000 people every day. The project involved 23 physical servers becoming redundant as they became virtualised MCSA redeployed some of the newer models to remote sites running file and print as a tech refresh. The Trust now enjoys an architecture that supports future growth and change requirements as well as critical business continuity through an improved remote disaster recovery site.

Case Study - Leeds Partnership NHS Foundation Trust

Medway NHS Foundation Trust

MNFT serves the local communities in the Medway towns and surrounding areas. The Trust needed a new, robust, scalable and affordable IT infrastructure to support its network bandwidth and IT growth, for at least five years. MCSA designed and implemented an HPE ProLiant based server blade infrastructure and HPE P4500 and StoreOnce backup systems for its storage area network. The Trust is also now able to accelerate deployment of new services and applications, supporting over 400,000 patients – and ultimately improve patient care.

Case Study - Medway-NHS Foundation Trust

NHS Wales

The NHS Wales Business Services Centre provides “shared services” to support 22 Local Health Boards (LHBs) and other clients across NHS Wales in delivering services. The BSC in Wales inherited five databases accessed by over 1200 staff and hosted on 6 stand alone HPE9000 D class servers spread across Wales and there was a need to consolidate the NHAIS application and build an improved resilience. MCSA designed a two site solution that rationalised six databases across two new data centres. Each site uses three HPE Integrity Blade servers plus a further development server.

NHS Wales Case Study


Collingwood College

Collingwood College is a high performing specialist Academy for Technology & Applied Learning. Acting as the host contractor, Collingwood College has effectively championed MCSA to provide IT support service across their feeder school community. An MCSA engineer works from a list of jobs which needs completing unless anything is specifically prioritised by the school or Collingwood.

Educaction Sector Case Study - Collingwood College

East Surrey College

The East Surrey College central campus predominantly caters for full-time and part-time students working towards approved qualifications. The College decided to refresh its ageing student and staff desktop estate and wished to incorporate virtual desktops into the refresh assisted by other infrastructure. Three HPE Proliant DL380 Generation 8 servers were employed, with VSphere5 and VMware View 5.1 installed. The College now has a leading-edge, highly efficient, cost-effective and available VDI environment.

Education Sector Case Study - East Surrey College


Suffolk Coastal Port Health Authority

Suffolk Coastal Port Health Authority is responsible for enforcement of Environmental, Public and Animal Health Controls at the Port of Felixstowe SCPHA required dual site replication and full disaster recovery, for its key information management application. As well as a complete refresh of its legacy storage infrastructure to eradicate the risk of disruption to services and meet expected future volumes of data. MCSA has created a robust, stable and protected IT environment.

NHS Case Study - Suffolk Coastal Port Health

To find out more about the products and services we can provide in the public sector, complete the form below and a member of our team will be in touch.