Managed IT Services

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MCSA Managed IT Services

We make ‘Business as Usual’ (BAU) our priority and put the user experience at the forefront of our approach.

IT Services are woven into all of today’s business processes, required to be readily available when needed.  This demands proactive monitoring and support to ensure the systems are ready when you are.  An MCSA service can help to ensure your IT environment is optimised and ready to meet your company’s key business needs day in, day out.

MCSA’s managed service is designed around the Customer and comprises four key components encompassing Management, Protect, Monitoring and Service.

The following interactive diagram directs you to an overview for each of the services we offer.

Making time and multitasking concept as a symbol for increase of business efficiency and working hours or busy growing work schedule management as an open clock releasing smaller clocks as a 3D illustration.

Management

Having adequate support in place and a well-managed IT infrastructure will help avoid unplanned downtime and improve business continuity.  MCSA work with you to build a tailored service contract to reduce downtime, risk and ultimately save you money.

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Cyber security concept: Padlock With Keyhole icon on digital data background. Illustrates cyber data security or information privacy idea. Blue abstract hi speed internet technology.

Protect

With increasing incidents of Cyber-crime, in particular ransomware, the risks of data loss is greater every day.  A systems outage with no means of quick recovery is quite literally devastating – a loss of data, customer confidence and the inability to transact business has crippled many organisations and having the right solutions in place for protecting your data is of paramount importance.

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A network operations center or NOC also called a "network management center", is a location from which infrastructure monitoring, management and control takes place.

Monitor

Our technicians constantly monitor your systems in our purpose-built Service Operations Centre, to handle alerts within optimal time to ensure IT systems are kept running and at their optimum level for each and every customer.

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Button service level pointing the high position with blur effect plus blue and grey tones. Conceptual image for illustration of company performance or customer satisfaction.

Service

MCSA offer a range of additional areas of support which can be provided “as a service” such as private cloud, public cloud or wifi as a service to complement our traditional IT services.  With a background dating back to 1979 in IT service,  this evolution is a natural step for the company and our customers can benefit from the latest value added solutions to enhance their business operations.

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