MCSA’s highly trained and experienced engineers, based in strategic locations across mainland UK are trained in the repair, maintenance and support of NetApp FAS, F and N Series storage arrays, providing you with the peace of mind that your IT equipment is in safe hands, 24/7.

It doesn’t have to be a never ending cycle of installing new equipment every 3 years, at MCSA we offer a real value alternative to the OEM lifecycle by enabling our customers to retain their existing infrastructure.

Hardware Maintenance Services

NETAPP FILER SERIES SUPPORT

MCSA provide specialist computer maintenance and business critical services on the following NetApp Filer storage arrays, providing you with the peace of mind that you and your equipment are in safe hands.

NetApp G320
NetApp G670
NetApp GF270
NetApp GF825
NetApp GF920
NetApp GF940
NetApp GF960

NetApp F540
NetApp F520
NetApp F630
NetApp F720
NetApp F740

NetApp 760
NetApp 810
NetApp 820
NetApp 825
NetApp 840
NetApp 880

NETAPP N-SERIES SUPPORT

MCSA provide ongoing hardware maintenance support for the N-Series range of storage products.

The N-Series storage systems became EOSL in 2014, and the OEM were not planning to support the N-series portfolio moving forward. This forces our clients to face the inevitable fact that their company’s data is tied to a platform reaching end-of-life and support.  This likely results in many clients feeling like they have to consider a few storage solutions as a replacement for their IBM N-series product, and go back to the drawing board regarding their organisation’s entire datacenter strategy.

While it seems simple to rip-and-replace one vendor’s product with another every three years, we know that replacing the knowledge investment made in onsite personnel and their comfort level with a new product, isn’t nearly as easy.

NetApp N-Series N3300
NetApp N-Series N3400
NetApp N-Series N3600
NetApp N-Series N3700
NetApp N-Series N5200
NetApp N-Series N5300
NetApp N-Series N5500
NetApp N-Series N5600
NetApp N-Series N6040
NetApp N-Series N7600
NetApp N-Series N7700
NetApp N-Series N7800
NetApp N-Series N7900
NetApp N-Series N6060
NetApp N-Series N607

24 X 7 X 365 UK SUPPORT SERVICE
$99.99
Single service provider for multivendor hardware break-fix
Flexible SLA’s 24×7 including 4 hour fix ‘call to resolution’
ITIL service delivery management
Customer portal access to log calls and track incidents
Single contract agreement to combine varying support options
SONAR DATACENTER SERVICES
$99.99
24/7 monitoring & alerting
Firmware analysis recommendations
System health checks & patch management
Access to technology experts
Priority call escalation
TAM assigned to each customer
Scalable datacentre support
15 UK BASED SERVICE CENTRES
$99.99
Engineer responds to every service call, we don’t use technical couriers
Nationwide coverage through our regional service centres
Multiple field stocking locations
Dedicated service delivery management SDM
Dedicated regional support engineers RSE

REQUEST A FREE QUOTE!

Looking for a reliable hardware maintenance service that will save you time and money? Send us your details and we will be in touch with a competitive quote.

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