Maintenance services for the IBM range of servers is only a phone call away. Products include the NETFINITY 1000, 3000, 4000, 5000, 6000 and 7000 series along with all associated disk storage, tape libraries and SAN products.  Also supported are the NETFINITY x-series servers.

MCSA is fully authorised by IBM as a warranty delivery partner.

Hardware Maintenance Services

NETFINITY LEGACY

NETFINITY 1000, NETFINITY 3000, NETFINITY 3500, NETFINITY 4000, NETFINITY 4500, NETFINITY 5000, NETFINITY 5100, NETFINITY 5500, NETFINITY 5600, NETFINITY 6000, NETFINITY 7000, NETFINITY 7100, NETFINITY 7600

xSERIES TOWER AND RACK SERVERS

x3200 M3, x3400 M3, x3400 M2, x3500 M3, x3500 M2, x3250 M3, x3250 M2, x3350, x3550 M3, x3550 M2, x3620 M3, x3630 M3, x3650 M3, x3650 M2, x3650 T, x3755 M3

xSERIES BLADE SERVERS

HX5, HS22V, HS22, HS12, LS42, LS22

xSERIES ENTERPRISE

x3950 X5, x3850 X5, x3690 X5, x3950 M2, x3850 M2

IBM STORAGE SOLUTIONS

DS3200, DS3300, DS3400, DS3500 Storage Arrays
DS4100, DS4200, DS4300, DS4700, DS4800 Storage Arrays

24 X 7 X 365 UK SUPPORT SERVICE
$99.99
Single service provider for multivendor hardware break-fix
Flexible SLA’s 24×7 including 4 hour fix ‘call to resolution’
ITIL service delivery management
Customer portal access to log calls and track incidents
Single contract agreement to combine varying support options
SONAR DATACENTER SERVICES
$99.99
24/7 monitoring & alerting
Firmware analysis recommendations
System health checks & patch management
Access to technology experts
Priority call escalation
TAM assigned to each customer
Scalable datacentre support
15 UK BASED SERVICE CENTRES
$99.99
Engineer responds to every service call, we don’t use technical couriers
Nationwide coverage through our regional service centres
Multiple field stocking locations
Dedicated service delivery management SDM
Dedicated regional support engineers RSE

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Looking for a reliable hardware maintenance service that will save you time and money? Send us your details and we will be in touch with a competitive quote.

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