Our engineers are accredited to provide hardware maintenance for in warranty, out of warranty and end of life Dell Enterprise servers and storage, we deliver hardware support services for all generations of systems across the UK.

Hardware Maintenance Services

POWEREDGE BLADE SERVERS

M4xx, M5xx, M6xx, M7xx, M8xx, M9xx series all Generations 1655, 1855, 1955

POWEREDGE TOWER SERVERS

x100 Gen 1
x200 Gen 2
x300 Gen 3
x400 Gen 4
x500 Gen 5
x600 Gen 6
700, 800 series Gen 7, 8
x800 series Gen 8
x900 Gen 9
100, 300, 600, 700 series Gen 11
x10, x20 and x30 series Gen 12, 13

POWEREDGE RACK SERVERS

MCSA offer unparalleled maintenance services for the HPE range of servers and blades. These include the latest G10 Servers and the C7000 Blade chassis. Providing full warranty uplift services for the whole HPE Intel range of servers, desktops and workstations.

x3xx Gen 3
x4xx Gen 4
x5xx Gen 5
x6xx Gen 6
x7xx Gen 7
x8xx Gen 8
850, 860, x9xx Gen 9
200, 300, 800, 900 Gen 10
x10 and x15 Gen 11
x20 series Gen 12
x30 series Gen 13

DELL EQUALLOGIC® IP STORAGE SYSTEMS

The Dell EqualLogic family of IP storage is aimed for the SME market and is flexible, scalable and affordable virtualised storage for file and block level data architecture.

ARRAYCAPACITYDISK DRIVESDRIVE CAPACITIES
PS6510EUp to 144TB48 x 3.5 7.2K SATA andNL-SAS Drives1TB, 2TB SATA, 3TB NL-SAS, 3TB NL-SAS SED
PS6510XUp to 43.2TB48 x 2.5 10K SAS Drives600GB, 900GB SAS, 900gb SAS SED
PS6510ESUp to 84.8TB7 x hot-plug 2.5″ SSD’s and41 x 2.5″ 7.2K NL-SAS400GB SSD, 2TB NL-SAS
PS6500EUp to 144TB48 x 3.5 7.2K SATA andNL-SAS Drives2TB SATA, 3TB NL-SAS, 3TB NL-SAS SED
PS6500XUp to 43.2TB48 x 2.5 10K SAS Drives600GB, 900GB SAS, 900gb SAS SED
PS6500ESUp to 84.8TB7 x hot-plug 2.5″ SSD’s and41 x 2.5″ 7.2K NL-SAS400GB SSD, 2TB NL-SAS
PS6010EUp to 32TB8 or 16 x 7.2K SATA II Drives500GB, 1TB, 2TB SATA
PS6010SUp to 1.6TB8 or 16 x SSD drives100GB SSD
PS6010XUp to 9.6TB8 or 16 10K SAS600GB SAS
PS6010XVUp to 9.6TB8 or 16 15K SAS600GB SAS
PS6010XVS4.4TB8 x SSD and 8 x 15K SAS Drives100GB SSD and 450GB SAS
PS6000EUp to 16TB8 or 16 SATA II 7.2K Drives250GB, 500GB, 1TB SATA
PS6000XUp to 9.6TB8 or 16 x 10K SAS Drives400GB, 450GB, 600GB SAS
PS6000XVUp to 9.6TB8 or 16 x 15K SAS Drives300GB, 450GB, 600GB SAS
PS6000XVS4.4TB8 x SSD and 8 x 15K SAS Drives100GB SSD and 450GB SAS
PS5000EUp to 16TB8 or 16 x 7.2K SATA II Drives250GB, 500GB, 750GB, 1TB SATA
PS5000XUp to 6.4TB8 or 16 x 10K SAS Drives450GB SAS
PS5000XVUp to 4.8TB8 or 16 x 15K SAS Drives146GB, 300GB SAS
PS4100EUp to 36TB12 x 3.5″ 7.2K NL-SAS Drives1TB, 2TB, 3TB SAS
PS4100XUp to 21.6TB24 x 2.5″ 10K SAS Drives300GB, 600GB, 900GB SAS
PS4100XVUp to 7.2TB24 x 2.5″ 15K SAS Drives300GB SAS
PS4100XV 3.5″Up to 7.2TB12 x 3.5″ 15K SAS Drives600GB SAS
PS4000EUp to 32TB8 or 16 x 7.2K SATA II Drives500TB, 1TB, 2TB SATA
PS4000XUp to 9.6TB8 or 16 x 10K SAS Drives400GB, 450GB, 600GB SAS
PS4000XVUp to 9.6TB8 or 16 x 15K SAS Drives300GB, 450GB, 600GB SAS
24 X 7 X 365 UK SUPPORT SERVICE
$99.99
Single service provider for multivendor hardware break-fix
Flexible SLA’s 24×7 including 4 hour fix ‘call to resolution’
ITIL service delivery management
Customer portal access to log calls and track incidents
Single contract agreement to combine varying support options
SONAR DATACENTER SERVICES
$99.99
24/7 monitoring & alerting
Firmware analysis recommendations
System health checks & patch management
Access to technology experts
Priority call escalation
TAM assigned to each customer
Scalable datacentre support
15 UK BASED SERVICE CENTRES
$99.99
Engineer responds to every service call, we don’t use technical couriers
Nationwide coverage through our regional service centres
Multiple field stocking locations
Dedicated service delivery management SDM
Dedicated regional support engineers RSE

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