EMC Data Domain Maintenance Support
MCSA has extensive experience in providing multivendor third party support to enterprise organisations across the UK. We have enhanced our EMC maintenance capabilities and are now delivering 24×7 field service support on EMC Data Domain.
We have built upon our EMC field service capabilities and provide an enhanced support model for Data Domain systems. Our engineers are trained at our Multivendor Services Lab and are backed by our L3 support team 24×7.
MCSA supports the following Data Domain systems:
Benefits to MCSA service:
• Increase return on investment on your hardware by extending it’s life cycle
• Cost savings over OEM equivalent for support
• 24×7 remote monitoring of Data Domain providing early warning of failures
• Access to L3 Support to investigate issues
• We use our own UK based highly skilled engineering workforce
• Flexible SLA’s to meet your business needs