MCSA Customer Portal
MCSA’s Customer Portal has been designed with customers in mind to enable you to track all functions of your Service Orders (calls) and much more.
Some exciting new features within the new Portal are:
- visibility of contracts – allowing you to see current, expiring and expired (up-to 2 months) contracts in a traffic light mode
- improved reporting – view in Excel format and download the file or you can now click on the Reports tab and run off your own simple Excel reports
- summary dials to show the number of Service Orders logged within each month and all Open Service Orders
The following image is a snapshot from the portal site.
We are always open to ideas and suggestions to continually improve the service of this portal so if you have anything that you think would be a useful feature, please let us know and we will look at incorporating into the next release. This can be done via the Feed Back Option within the application.
Your Account Manager can provide you with the registration process and send you a guide, or if you’re already registered you can access the new portal using the above link or here: