Case Studies in Scotland

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Case Studies

Who better than our very own customers to provide an insight into the level of service delivered by the team at MCSA? We have over 500 customers in varying sectors, many of whom will be happy to talk to prospective clients to help clarify on any questions.

Listed below are case studies from a few of our clients in Scotland.  If you would like a reference which may be more specific to your sector please get in touch.

FOOD AND BEVERAGES

Chivas Brothers

Chivas Brothers is the Scotch whisky and premium gin business of Pernod Ricard, the world’s co-leader in wines and spirits. The company’s data storage estate had reached a performance plateau and a complete overhaul of its HPE EVA estate was required. MCSA’s team worked very closely with the HPE and Chivas Brothers’ team to propose the new 3PAR StoreServ 7000 Storage platform Chivas Brothers now has a leading-edge, highly efficient, cost-effective and available storage environment.

HEALTHCARE

NHS Scotland

NHS Health Scotland is the special Health Board in Scotland with national responsibilities to reduce health inequalities and improve health.
NHS Health Scotland wanted a managed services provider that could deliver the majority of its needs ‘as a fully integrated service’ A spokesperson at NHS Health Scotland commented, ‘it was clear that MCSA could best deliver against our requirements at the lowest, best value price and within our budget expectations.’

Case Study - NHS Scotland

LEGAL

Maclay Murray & Spens

Maclay Murray & Spens is a national firm of Solicitors employing a total of approximately 500 staff, operating from four UK offices and practising all forms of corporate law. MM&S required an IT maintenance provider whose service was of high-quality MCSA now provides maintenance and support for MMS’s business-critical servers, as well as the entire printer estate. The efficiency and technical expertise offered by MCSA’s team of engineers allows the IT team at Maclay Murray Spens to trust in the support service and remain focused on day-to-day activities.

MEDIA AND TELECOMMUNICATIONS

Scottish TV

STV’s wide range of programming reflects Scotland’s distinctive political, legal, educational, cultural and sporting institutions via news, current affairs and non-news programming. STV initially engaged with MCSA to maintain some of STV’s aged digital equipment and the support contract with the third party provider continued to grow over the years. Calum McMillan, IT service delivery manager at STV comments, “MCSA’s expertise and on-site performance over the years has been fantastic; we trust the engineers and have maintained a positive working relationship with our account manager.

CHARITY

Carr Gomm

Carr-Gomm is a Scottish charity supporting vulnerable people living in the community across Scotland. Following a period of rapid growth, where they relied on a single member of staff to support the entire IT environment, Carr-Gomm realised this in-house approach was no longer sustainable. The best route forward was to opt for a third party, IT Helpdesk-style offering, providing IT support and managed services. Ultimately, this IT partnership is helping to facilitate the growth and continued success of the charity.