Starkmann

Since 1974, Starkmann has provided libraries with a comprehensive supply service of books and CD-ROMs that are published in Europe and North America.

The Challenge
The Solution

MCSA’s IT hardware break fix support of Starkmann’s legacy system environment is delivered from a regional office that retains an extensive stock of hardware spares. This high quality service is driven by MCSA’s specifically-assigned engineers, who are long term employees – so they fully understand Starkmann’s IT environment, and this continuity ensures swift, pain-free, incident resolution.

The Results

Bernard Starkmann, managing director at Starkmann said, “We have worked for many years with MCSA and fortunately have not had too many instances that have required a late finish to the day. However, when we did with a recent disk restore, their engineers stayed until the issue had been resolved. I was then able to sleep soundly knowing that my business could function the following day. I am very grateful that MCSA provide a working environment that allows its staff to be so highly motivated and professional in conducting their work.”

The Benefits

STARKMANN QUOTE:

“We have worked for many years with MCSA and fortunately have not had too many instances that have required a late finish to the day. However, when we did with a recent disk restore, their engineers stayed until the issue had been resolved. I was then able to sleep soundly knowing that my business could function the following day.”

Starkmann | Publishing

HOW CAN WE HELP YOU TODAY?

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