Blue Chip was established as a specialist in IBM Midrange and is now the UK’s largest IT support and managed service provider in this field. The company’s mission is to enhance the profitability and productivity of our customers through the deployment and support of industry leading infrastructure solutions both on premise and in the Cloud. Customers include major banking institutions, finance organisations, insurance companies, local authorities, educational establishments, manufacturers and high street retail chains. Blue Chip is the second biggest employer (behind IBM itself) of IBM System i and System p technical staff in the UK.

The Challenge
The Solution

After trialing a number of maintenance providers Blue Chip chose to partner with MCSA to offer its clients support services on a portfolio of hardware from different vendors.

Lessons Learned
  • Break-fix hardware maintenance for customers requiring support for Intel-based
  • A flexible contract that can be extended to cover future support
  • The comfort factor of knowing an engineer can be on site at a moment’snotice.
  • 24/7 telephone
The Benefits


 “It is extremely important that we select an industry partner in which we can place our complete trust. Blue Chip has a very strong reputation in the marketplace and we require a partner who can match this and also mirror our own organisation’s values and structure. MCSA does just this: I don’t have any qualms when we introduce MCSA engineers to our customers, because I know they will deliver.”

Blue Chip Engineering | Partner


Tell us a little more about the challenges your business is facing with It’s existing IT Infrastructure.  Our specialist team of staff are ready and waiting to help support you, whatever your requirements.