Customer service underpins The MCSA Group’s sustained growth

The MCSA Group has posted strong growth in its business – with revenues in the year ended March 2015, increasing to £61.0 million, up 30% from £47.1 million in 2014.  Over the last 12 months, the Group has benefited from a number of significant business wins for both its Maindec and CSA Waverley Brands.

The Group’s plans for increased scale and resources will provide the base for further business growth. The retention and recruitment of industry-leading IT staff, coupled with the delivery of consistently excellent and effective customer service, is seen as the key elements of the company’s sustained success.

The Group will continue its current strategy of operating with two brands. The MCSA Group will build on its strong heritage in the healthcare sector, with The MCSA Group providing IT services to organisations in both the public and private sectors. This will be underpinned by delivering continued support to its IT partners through the provision of premium datacentre services.

Paul Timms, Managing Director of The MCSA Group said, “It has been another very strong year for us. We continue to drive our quality of service, which is a key factor in both retaining clients and winning a number of new ones during the year.  In fact, the combination of Maindec’s heritage in data centre support and business critical IT services, coupled with CSA Waverley’s proven ability to deliver complex IT infrastructure projects, will provide a solid platform for the future success of the Group.”

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