MCSA have been accredited as an HP ServiceOne Delivery Partner, Expert Level.
This certification allows The MCSA Group to deliver support services on equipment that is covered by HP warranty, HP Carepack or HP Support contract. The MCSA Group are fully backed by HP who supply parts and logistics support as well as technical escalation to The MCSA Group, so customers know they will receive the highest level of service from an HP supported organisation.
To attain this accreditation has required both companies to manage and maintain a high level of HP technical training and accreditations. HP then audited the companies to confirm compliance to their strict quality levels and adherence to correct procedures.
This accreditation has only been awarded to a small number of elite HP partners who have proved that they deliver against HP’s stringent quality standards. The MCSA Group are already an HP Platinum partner which is the highest level of accreditation a partner can rise to.